Home warranty partnership — national platform
Improper HVAC installation is one of the leading drivers of home warranty claims — and without installation documentation, providers can't distinguish a legitimate failure from one caused by a contractor cutting corners. HVACVerify changes that.
The problem
When an HVAC system fails and a homeowner files a claim, the warranty provider pays. But a significant portion of those failures trace directly to improper installation — skipped vacuum tests, incorrect refrigerant charge, missing safety switches. Without a documented installation baseline, there's no way to know. And without documentation, subrogation is nearly impossible.
of residential HVAC systems are currently operating with faults, according to U.S. Department of Energy research — the majority attributable to installation errors, not equipment defects. Correcting these faults would produce energy savings of 10–30% per system.
Source: U.S. Department of Energy — Optimizing Residential HVAC Performance Using Quality Installation Verification and Monitoring Tools, Southface Energy Institute / Building America Program
The value proposition
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Verified installations produce fewer failures. Proper vacuum testing, refrigerant charge verification, and commissioning documentation directly reduce the premature component failures that drive HVAC claims.
When failures occur on documented systems, installation records identify whether the cause is improper installation, equipment defect, or normal wear — putting liability where it actually belongs rather than defaulting to your coverage.
HVACVerify documentation certifies installation per manufacturer specifications — giving homeowners the evidence needed to enforce manufacturer warranty coverage. Fewer claims land on your books when the manufacturer is responsible.
The compliance advantage for warranty network contractors. While individual homeowners rely on their contractor relationship to ensure documentation compliance, warranty providers have structural leverage that makes compliance far more powerful. Your ongoing contractor relationships and dispatch volume mean contractors comply because their network relationship depends on it — not because a single homeowner is uncomfortable making a phone call.
Contractor network
HVACVerify integrates directly with warranty provider contractor networks. Contracted HVAC installers use the HVACVerify app on-site — working through the commissioning checklist sequentially, with GPS coordinates and timestamps embedded at the app level for tamper-resistant verification. Photo packages are organized automatically by checklist item and submitted to the review dashboard. Engineering review and report generation are completed within 48 hours.
Contractors who consistently produce clean documentation build a verified quality track record — creating performance incentives aligned with your network quality goals. Documentation requirements in the QC Appendix give compliance real teeth at scale.
The data platform
Every HVACVerify job contributes to a growing national database linking installation quality data to system outcome data over time. This longitudinal dataset is the foundation for smarter claims modeling, plan pricing, and contractor performance tracking.
Contractor identity and performance scores, equipment brand/model/tonnage, refrigerant type, installation quality scores by checklist category, property zip code and construction age, commissioning measurements and readings.
Annual follow-up surveys capturing service calls, component failures, and warranty claims filed — connecting installation quality at day one to system performance over 3-5 years. The actuarial dataset your claims team has never had.
Identifying which contractors in your network consistently deliver quality installations and which ones are driving disproportionate claim costs — the network intelligence tool most warranty providers don't have.
Photo documentation review is location-agnostic. HVACVerify operates nationally for all remote services, meaning your contractor network across every market can be covered from the start of a partnership.
Why 3-5 years matters. Most HVAC component failures attributable to installation errors don't manifest in year one. A compressor stressed by improper refrigerant charge may run fine for 18-24 months before showing signs of failure. A 3-5 year data partnership produces statistically meaningful failure rate data — the timeframe needed for the dataset to become genuinely useful for claims modeling and plan pricing decisions.
Partnership models
HVACVerify verification included in a premium warranty plan. Homeowners receive installation documentation as a plan benefit — supporting both claim management and customer retention in a market where warranty trust is low.
HVACVerify deployed across your contractor network via mobile app. All replacements documented automatically, organized by job, reviewed by engineer, and filed to your claims system.
Start with a defined subset of your contractor network. Track claim rates on verified vs. unverified installations over 3-5 years — building the dataset needed for meaningful claims modeling before full rollout.
Credentials
Designed and oversaw HVAC installations across FAA facilities nationwide. Deployed a systematic program that identified a specific manufacturer defect — condenser coil vibration contact causing premature refrigerant leaks — across multiple installations, changing procurement decisions and preventing ongoing failures.
Managed lifecycle replacement of FAA backup power infrastructure using condition data and failure analytics to drive replacement decisions at scale. Five years of data-driven lifecycle management is the direct foundation of HVACVerify's data platform approach to claims risk modeling.
Certified in Construction Quality Management by the U.S. Army Corps of Engineers — the federal standard for construction quality assurance applied to every HVACVerify job.
Quality Control Manager for a $150 million commercial HVAC project with a major Atlanta general contractor — overseeing installations at scale and building the QC framework that HVACVerify is built on.